Meet the Instructor: Karen Marie Ragusa

Phlebotomy and Lab Services Instructor Karen Marie RagusaKaren Marie Ragusa has been an instructor with the Center for Workforce Development for more than 20 years. A graduate of Rochester Institute of Technology with a Bachelor of Science in Health Management, Ragusa is a Certified Phlebotomist and Adult Education Instructor and holds a degree in Medical Laboratory Technology.

“As an instructor, I love working with the students to help them succeed,” said Ragusa. “We understand that students may have different needs when it comes to learning, and we work with each of them to help them understand the material so they may successfully complete the program.”

Ragusa is one of a dozen reviewers for the Phlebotomy book that is used in the course and also serves as a consultant for a local law firm relating to Phlebotomy lawsuits. Prior to joining CWD, she was a Phlebotomy Supervisor for a local hospital and also worked as a supervisor for obtaining medical samples from Army personnel.

The Phlebotomy and Lab Services program is accredited through the Council on Occupational Education, and provides the student with the skills needed to obtain a job as a Phlebotomist working in a hospital or a collection station. “Students appreciate that the program is short-termed (less than 12 weeks) and that it’s in the evenings. While there is a lot of homework, students leave with a thorough knowledge of Phlebotomy and Medical Terminology. This program opens up doors for the student to either work as a Phlebotomist, or to pursue additional training in the medical field to become a Physician Assistant, Lab Technician or Nurse,” added Ragusa.